Bar managers are in charge of commercial success of bars and pubs. Given the primacy of the position a bar manager has to handle multiple functions on a day to day basis. They are responsible for overseeing the front house, staff recruitment and management, inventory control, accounts and also in charge of advertising, marketing and promotional activities. Bar manager should have a personal license.
Being a bar manager requires practical and commercial skills and rigorous management. They constantly have to make sure that the bar is running on profit, build good rapport with customers and check if the bar is complying with food and safety regulations.
Basic roles, duties & responsibilities of bar managers
- Recruit and manage bar staffs
- Resolve customers’ complaints
- Set objectives and make plans for bar
- Replenish and manage inventories
- Explain company’s policy, procedures and standards to staffs
- Create and present financial report
- Organize marketing and promotional activities
- Formulate and implement plans for cost control
- Communicate with sales representatives and suppliers
- Check bar’s compliance with rules and regulations
In general, as a bar manager the individual has to oversee all kinds of operations at bar including supervising staffs, making sure product and service standards are met, and implementing various strategies for maximum efficiency.
Employers of bar managers
- Bars, pubs, and other drinking places
- Restaurants and other eateries
- Wineries and breweries
- Recreational and amusement places
- Civil and social organizations
- Pools and beach bars
The working hours most likely will be in evenings, weekends and holidays. Bartenders have to maintain a smart and neat appearance to leave a good impression on customers.
Qualification and Training
Academic qualification isn’t necessary to enter this line of service, but a degree in business and management related services will be advantageous. They increase your odds and help you to move up easily. Some such relevant degrees are:
- Hospitality management
- Business management
- Hotel and catering
- Business and hospitality
To work as a bar manager, individual must acquire a license. To acquire the license, one must have accredited licensing qualification, of course.
Some reputed bars and pubs also run graduate training programs in which you can join as assistant bar manager and work your way up through prearranged programs so that you learn everything there is to learn.
Required skills or job specifications for bar managers
Employers look for managers with right experience and personality along with good amount of experience in restaurant and bar works. Here are some skills one must have to work as a bar manager:
- Good judgment and decision making ability
- Thorough knowledge of catering and cellar management
- Ability to work under pressure
- Excellent leadership skills
- Look after customers’ requests
- Good understanding of related legislation
- Sound numeracy and computing skills
- Clean background in customer service
- Extensive knowledge of beverages and new trends